Customer service officer (Japanese Language)（求人番号：26529）

Japanese one of the most famous logistic company looking for Customer Service Officer (Moving department)

• Responsible for day to day management of all aspects of customer service.
• Order taking via phone / fax & online.
• Order entering for those via phone, email and fax.
• Answering queries, package delivery updates/status.
• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Greet customers warmly and ascertain problem or reason for calling with personal touch.
• Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered.
• General affair (purchasing/management of stationery & equipment).
• Billing work (invoicing / data inputting).

- At least Higher NITEC or Diploma.
- Japanese speaking level N2 for liaising with Japanese customer
- Friendly and Customer Service Driven.
- Proficient in MS Office.

Japanese

- Medical insurance: Providing AIA card
- Dental Benefit; 250 SGD / year
- AWS
- VB(depends on company performance)
- Annual Leave: 14 days
- Medical Leave: 14 days

9am 〜 6pm