Customer Service Officer (Japanese Speaking)（求人番号：31915）

Our client is a leading Japanese logistic company. They are looking for a Customer Service Officer to be responsible for the day-to-day management of all aspects of customer service.

【What you will be working on】
- Order taking via phone/fax & online.
- Answering queries, package delivery updates/status.
- Liaising with the Sales and Operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered.
- Billing work (invoicing / data inputting)
- Other ad-hoc duties as assigned

【 What they are looking for 】
- Possess at least Higher NITEC or Diploma
- At least 1 year of relevant customer service experience.
- Proficient in MS Office.
- Proficient in Japanese Language (JLPT N3 or higher) to liaise with Japanese-speaking customers.

Japanese

【 What they are offering 】
- AWS
- Annual Leave 14 days
- E-medical card for outpatient clinic visits
- Annual Dental Benefit (Up to 200SGD/year)

9:00 〜 18:30