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  • Technology Support Specialist(求人番号:64335)の日本語求人情報は掲載を終了いたしました。

Technology Support Specialist(求人番号:64335)

Technology Support Specialist

  • シニアレベル
  • マネージャーレベル
  • ジュニアレベル
仕事内容

-Be an expert in the various hardware/software offerings that Alliance provides and how they interact with laundry equipment.
- Assist customers and end users through various support channels, providing technical support on the installation, operation, or troubleshooting conforming to established policies and procedures.
- Voice suggestions/concerns regarding opportunities/issues that users experience with Alliance technology products
- Serves as primary intermediary between engineering teams and users regarding installation, function, and use of Alliance technology products
- Develops and maintains documentation.
- Continually searches for ways to improve processes or reduce costs
- Other duties as assigned.

給与 72,500 〜 112,500 (THB) 職種 ITエンジニア(オープン系/汎用系)/ITエンジニア(インフラ系・社内SE)/ITエンジニア(その他)/企画/事務/マーケティング/PR
勤務地 タイ>チョンブリー 業界 メーカー(コンピューター・電子機器)/メーカー(自動車・機械)/メーカー(化学・食品・医薬)/メーカー(その他)/商社
応募資格

- A four-year technical degree or a two-year technical degree with two years related experience, or four years related experience in a technical field is preferred.
- General knowledge of software systems and computer science concepts e.g., Google Sheets/Docs, Microsoft Windows, and Remote Connection Tools.
- Familiarity with Zendesk or other Ticketing systems
- Demonstrated experience with various software systems
- Strong written and verbal communication and interpersonal skills
- Excellent organizational skills
- Ability to communicate effectively and establish effective working relationships
- Strong service orientation and customer service skills
- Excellent ability to quickly understand new software abilities and concepts
- Japanese speaking N1 or N2 certificate
- Good in English

英語

Level 3 - Business Level

その他言語

Thai,English,Japanese

福利厚生

- Housing allowance 2500 THB
- Bonus

休日・休暇

Sat-Sun

就業時間

08.00 〜 17.00

特徴
求人掲載元 Reeracoen Thailand